Privacy Policy

Meeso – Live & Voice Party

VGC DIGITALS (“VGC DIGITALS,” “we,” “us,” or “our”) provides Meeso – Live & Voice Party (“Meeso,” the “App,” or the “Service”). This Privacy Policy explains how we access, collect, use, share, retain, protect, and delete personal data when you use the Service.

This Policy applies to the Meeso mobile application, the Meeso website, and related services operated by VGC DIGITALS. It does not govern independent third-party services that publish their own privacy policies.

Contents

1. Scope and Definitions
2. Data We Collect
3. Device Permissions
4. How We Use Data
5. Cookies and Similar Technologies
6. Sharing and Disclosure
7. Retention, Transfers, and Security
8. Your Choices, Rights, and Account Deletion
9. Minors and Child Safety
10. Policy Changes
11. Contact Us

1. Scope and Definitions

1.1 Meeso Platform

“Meeso Platform” means Meeso – Live & Voice Party, the website at https://meesolive.com/, and related services operated by VGC DIGITALS.

1.2 Personal Data

“Personal Data” means information that identifies or can reasonably be linked to an individual or device, such as contact information, account identifiers, device identifiers, location, user content, and activity information.

1.3 Sensitive Personal Data

“Sensitive Personal Data” includes precise location, identity documents, financial information, private communications, voice or video content, and information concerning children, where recognized as sensitive under applicable law.

1.4 Child, Minor, and User

“Child” or “minor” means a person under 18 for purposes of our child safety standards. “User” or “you” means a person who accesses or uses the Service.

2. Data We Collect

The data actually collected depends on the features you use, the permissions you grant, your device and operating system, and the version of the App.

Information about you may also be provided by other users, for example when another user includes you in content or submits a report concerning an interaction.

3. Device Permissions

Device permissions are disabled by default and are requested only when needed for a feature. You can deny or withdraw a permission through your device settings, although the related feature may then be unavailable.

1. Camera (3.1): take profile photos, create content, participate in video features, or live stream.
2. Microphone (3.2): participate in voice rooms, voice or video chat, live streams, or recordings you initiate.
3. Photos, videos, and storage (3.3): upload, download, save, cache, or delete media and files you select.
4. Location (3.4): provide nearby or location-based features when you choose to enable them.
5. Contacts (3.5): find people you may know when you expressly authorize contact access.
6. Notifications (3.6): deliver service, safety, account, and communication notifications.
7. Device or phone status (3.7): support account security, compatibility, audio/video operation, and fraud prevention where permitted by the operating system.

4. How We Use Personal Data

We use personal data for the following defined purposes:

1. 4.1 Service delivery: create accounts, authenticate users, maintain profiles, enable live, voice, messaging, follow, search, content, gift, and support features.
2. 4.2 Safety and integrity: detect spam, fraud, unauthorized access, harmful conduct, policy violations, and child-safety risks; review reports; and enforce our terms.
3. 4.3 Personalization: recommend content, rooms, users, or features based on activity, preferences, and location where permitted. Available controls may be provided in the App.
4. 4.4 Analytics and improvement: measure use, diagnose errors and crashes, test features, and improve performance and user experience.
5. 4.5 Communications: send account, transaction, security, moderation, support, policy, and service messages, as well as optional promotional messages where permitted.
6. 4.6 Legal compliance: meet legal obligations, respond to valid legal process, protect rights and safety, and maintain required records.

If we introduce a materially different purpose or collect unexpected sensitive data, we will provide any additional prominent disclosure and request affirmative consent required by applicable law or Google Play policy before collection.

5. Cookies and Similar Technologies

Our website and Service may use cookies, local storage, SDKs, pixels, app-instance identifiers, and similar technologies to keep you signed in, remember preferences, maintain security, measure performance, diagnose problems, and provide or personalize features.

Browser and device settings may allow you to limit cookies, advertising identifiers, or similar technologies. Disabling them may affect some functions.

6. Sharing and Disclosure

We do not disclose personal data except as described below and do not permit service providers to use it for purposes unrelated to providing services to us.

1. 6.1 Other users and the public: profile information, live-room activity, posts, comments, rankings, gifts, or other content may be visible according to the feature and your settings.
2. 6.2 Service providers: hosting, cloud storage, communications, content moderation, analytics, security, anti-fraud, customer support, payment, and live-streaming providers may process data on our behalf.
3. 6.3 Affiliates: we may share data with affiliates where necessary to operate, secure, and support the Service, subject to this Policy.
4. 6.4 Legal and safety disclosures: we may disclose information when reasonably necessary to comply with law or valid legal process, investigate violations, prevent harm, protect rights or safety, or report suspected child exploitation.
5. 6.5 Business transfers: data may be transferred as part of a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets, subject to appropriate safeguards and notice where required.
6. 6.6 With your direction or consent: we may share information when you request it or provide valid consent.

Third-party SDKs and service providers may collect or process data needed for their functions. VGC DIGITALS is responsible for accurately reflecting applicable SDK practices in Google Play’s Data safety section.

7. Retention, International Transfers, and Security

7.1 Data Retention

We retain personal data only as long as reasonably necessary for the purposes described in this Policy, including providing the Service, maintaining security, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, or regulatory obligations. Retention periods vary by data category and context. When data is no longer needed, we delete or anonymize it, subject to limited backup cycles and lawful retention requirements.

7.2 International Processing

Because the Service may operate internationally, information may be processed in countries other than your own. Where required, we use contractual, organizational, or other lawful safeguards for international transfers.

7.3 Security

We use reasonable administrative, technical, and physical safeguards, including access controls, limited authorization, monitoring, and encryption in transit using HTTPS or comparable modern cryptography. No system is completely secure, and we cannot guarantee absolute security.

7.4 Security Incidents

If a personal-data incident occurs, we will investigate, mitigate harm, and notify affected users or authorities when required by applicable law.

8. Your Choices, Rights, and Account Deletion

8.1 Access, Correction, and Deletion

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal data; object to or restrict certain processing; withdraw consent; or lodge a complaint with a regulator. You may update available profile and privacy settings in the App or contact support@meesolive.com.

8.2 Permission and Communication Choices

You may withdraw device permissions through your operating-system settings and manage available privacy, location, nearby-user, push, and communication settings in the App. Withdrawing consent does not affect processing that occurred before withdrawal.

8.3 Account and Associated Data Deletion

You may request permanent account deletion through either channel:

1. In the App: go to My > Settings > Account & Security > Account Cancellation and follow the instructions.
2. Outside the App: use this publicly accessible section of our website and email support@meesolive.com with the subject “Meeso Account Deletion Request.” Include enough account information for us to locate and verify the account, but do not send your password.

After verification, we will permanently delete the account and associated personal data rather than merely deactivate or freeze it, except for data we must retain for security, fraud prevention, dispute resolution, or legal and regulatory compliance. Any retained data will be limited, protected, and deleted when the applicable retention obligation ends.

9. Minors and Child Safety

9.1 Age Eligibility and Minors’ Data

Meeso is not intended for children under 14, and users under 14 may not create or use an account. Users must also meet any higher minimum age required by applicable law. If we learn that we collected personal data from a child who is not permitted to use the Service, we will take reasonable steps to delete it and restrict the account.

A parent or legal guardian who believes that a child has provided personal data contrary to this Policy may contact support@meesolive.com.

9.2 Child Safety Standards and Anti-CSAE Policy

Meeso – Live & Voice Party, developed by VGC DIGITALS, maintains zero tolerance for Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).

1. Strict prohibition: content, communication, or behavior that depicts, promotes, facilitates, solicits, stores, shares, or encourages CSAE or CSAM is strictly prohibited.
2. Enforcement: violating content may be removed immediately. Accounts involved in CSAE or CSAM activity are subject to immediate and permanent termination, and associated devices or IP addresses may be blocked where appropriate and legally permitted.
3. Reporting to authorities: apparent CSAM or illegal child exploitation is reported in accordance with applicable law to the National Center for Missing & Exploited Children (NCMEC) and/or relevant law-enforcement authorities.
4. User reporting: users can report suspicious content, accounts, messages, live streams, or voice-room behavior through Meeso’s in-app reporting tools.
5. Dedicated contact: urgent child-safety reports may be sent to childsafety@meesolive.com. We prioritize child-safety reports and aim to review them within 24 hours.

Do not download, save, forward, or redistribute suspected CSAM when reporting it. If a child is in immediate danger, contact local emergency services or law enforcement without delay.

Our standalone public standards are available at https://meesolive.com/policy/child_safety_policy.html.

10. Changes to This Policy

We may update this Policy to reflect changes in the Service, data practices, laws, or safety requirements. We will post the revised Policy and update the “Last Updated” date. Where required, we will provide additional notice in the App, by email, or through another appropriate channel before a material change takes effect.

11. Contact Us

To protect account security, we may need to verify your identity before completing a privacy or deletion request.